Privacy Policy

1. Who We Are

This Privacy Policy applies to the website and services operated by T.I.R. Traffic Services Ltd, trading as Axiom Trade, registered in Israel, with offices at HaCharoshet 24, Or Yehuda, 6037592, Israel.

We are committed to protecting the personal data of our website visitors and clients in accordance with applicable privacy laws, including the Israeli Privacy Protection Law, 5741-1981 and the General Data Protection Regulation (GDPR) where applicable.

2. What Data We Collect

We collect the following categories of personal data:

3. How We Collect Data

• Directly from you when you fill in a contact or quote request form
• Through email, WhatsApp, or Telegram communication
• Automatically via cookies and similar tracking technologies when you visit our website
• From third-party logistics or payment partners in connection with orders

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance — to fulfill orders, process payments, and manage shipments
• Legitimate interests — to improve our services, maintain security, and communicate with clients
• Legal obligation — to comply with applicable tax, customs, and regulatory requirements
• Consent — where you have explicitly agreed, e.g. for marketing communications

5. How We Use Your Data

Your personal data is used exclusively for:

• Processing and fulfilling wholesale orders
• Communicating about quotes, shipments, and invoices
• Providing customer and after-sales support
• Sending relevant product updates or offers (with your consent)
• Complying with legal and regulatory obligations
• Improving website performance and user experience

6. Data Sharing

We do not sell your personal data. We may share data with:

• Freight forwarders and logistics partners — for shipment processing
• Payment processors — for transaction handling
• Customs authorities — as required by law
• IT and hosting providers — under strict data processing agreements

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable law. Typically:

• Client and transaction records: 7 years (legal/tax requirement)
• Website usage data: 13 months
• Marketing consent records: until consent is withdrawn

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. These include encrypted communications, access controls, and regular security reviews.

10. International Transfers

Due to the nature of our business (sourcing from Asia, serving global clients), your data may be transferred outside the European Economic Area or Israel. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.

12. Contact Us

For any privacy-related questions or requests:
T.I.R. Traffic Services Ltd / Axiom Trade
HaCharoshet 24, Or Yehuda, 6037592, Israel
Email: [email protected]
Phone: +972 (3) 551-0880